Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: March 1, 2024

Our Privacy Principles

We are committed to protecting your privacy and data

Data Security

We use industry-standard encryption and security measures

Transparency

Clear communication about how we collect and use data

User Control

You have full control over your personal information

Compliance

Adherent to GDPR, CCPA, and global privacy standards

1. Information We Collect

We collect information that you provide directly to us, including: Personal Information: • Name and contact information (email, phone number, address) • Company name and business information • Payment and billing information • Project details and requirements • Communication history and preferences Automatically Collected Information: • IP address and device information • Browser type and version • Pages visited and time spent • Referring website information • Cookies and similar tracking technologies Project-Related Information: • Design preferences and feedback • Brand assets and materials you provide • Communication logs and project files • Revision requests and approval history

2. How We Use Your Information

We use the collected information for the following purposes: Service Delivery: • Process and fulfill your design orders • Communicate about your projects • Provide customer support • Send project updates and notifications Business Operations: • Process payments and prevent fraud • Improve our services and user experience • Analyze usage patterns and trends • Maintain security and prevent abuse Marketing (with your consent): • Send newsletters and promotional content • Inform you about new services and offers • Share relevant design tips and resources • Conduct surveys and gather feedback Legal Compliance: • Comply with legal obligations • Enforce our terms and conditions • Protect our rights and property • Respond to legal requests

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances: Service Providers: • Payment processors (Stripe, PayPal) • Email service providers • Cloud storage and hosting services • Analytics and tracking services Business Transfers: • In connection with mergers, acquisitions, or asset sales • During bankruptcy or similar proceedings • With your consent or at your direction Legal Requirements: • To comply with laws and regulations • In response to legal requests and court orders • To protect our rights and prevent fraud • To ensure safety and security With Your Consent: • Portfolio display (unless you request otherwise) • Testimonials and case studies (with approval) • Marketing materials (with permission)

4. Data Security

We implement appropriate security measures to protect your information: Technical Safeguards: • SSL/TLS encryption for data transmission • Encrypted storage of sensitive data • Secure payment processing • Regular security audits and updates • Access controls and authentication Organizational Measures: • Employee confidentiality agreements • Limited access to personal information • Regular staff training on data protection • Incident response procedures However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information: Access and Portability: • Request a copy of your personal data • Receive your data in a structured format • Transfer your data to another service Correction and Updates: • Update incorrect or incomplete information • Request corrections to your data • Keep your contact information current Deletion: • Request deletion of your personal information • Right to be forgotten (subject to legal requirements) • Archive or anonymize your data Marketing Preferences: • Opt-out of marketing communications • Unsubscribe from newsletters • Control cookie preferences • Manage email preferences To exercise these rights, contact us at hello@logoinus.com

6. Data Retention

We retain your information for as long as necessary: Active Clients: • Account information: Duration of relationship • Project files: Minimum 2 years after completion • Communication records: 3 years • Payment information: As required by law Inactive Accounts: • Personal data: 3 years of inactivity • Anonymous analytics: Indefinitely • Legal requirements: As mandated by law You may request earlier deletion of your data at any time, subject to legal and contractual obligations.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to: Essential Cookies: • Enable website functionality • Maintain security • Remember your preferences • Support authentication Analytics Cookies: • Track website usage and performance • Understand user behavior • Improve our services • Generate statistical reports Marketing Cookies: • Display relevant advertisements • Track ad campaign effectiveness • Personalize content • Measure engagement You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Third-Party Services

Our website may contain links to third-party services: Third-Party Websites: • We are not responsible for their privacy practices • Review their privacy policies before providing information • Different terms may apply Third-Party Tools: • Google Analytics for website analytics • Social media platforms for sharing • Payment processors for transactions • Email services for communications These services have their own privacy policies and terms of service.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. • We do not knowingly collect information from children • If we learn we have collected a child's information, we will delete it • Parents or guardians should contact us if they believe we have such information • All users must be of legal age to enter into contracts If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own: Data Protection: • We ensure appropriate safeguards are in place • Standard contractual clauses when required • Compliance with applicable data protection laws • Adequate level of protection Your consent to this Privacy Policy represents your agreement to such transfers.

11. GDPR Compliance

For users in the European Economic Area (EEA): Legal Basis for Processing: • Consent: You have given clear consent • Contract: Processing is necessary for our contract • Legal obligation: Required by law • Legitimate interests: For our business operations Additional Rights: • Right to object to processing • Right to restrict processing • Right to lodge a complaint with supervisory authority • Right to withdraw consent Contact our Data Protection Officer at hello@logoinus.com for GDPR-related inquiries.

12. California Privacy Rights (CCPA)

For California residents: Your Rights: • Right to know what personal information is collected • Right to know if personal information is sold or disclosed • Right to say no to the sale of personal information • Right to access your personal information • Right to equal service and price We do not sell personal information. To exercise your rights, contact us at hello@logoinus.com with "California Privacy Rights" in the subject line.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time: Notification: • Changes will be posted on this page • "Last Updated" date will be revised • Significant changes will be communicated via email • Continued use constitutes acceptance We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Information

For questions or concerns about this Privacy Policy or our data practices: Email: hello@logoinus.com Phone: +1 (213) 317-2004 Mailing Address: Logo In Us New York, NY United States Response Time: We aim to respond to all inquiries within 48 business hours. Data Protection Officer: For GDPR-related inquiries, contact our Data Protection Officer at the email address above with "DPO" in the subject line.

Questions About Your Privacy?

We're here to address any concerns about how we handle your data.